Privacy Policy

1. Overview

MagicPix.ai (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, store, and protect your personal information.

2. Information We Collect

• Information you provide directly (such as uploaded images, name, and contact details).
• Automatic data such as IP address, browser type, and usage statistics via analytics tools.
• Payment details processed securely by Stripe; MagicPix.ai does not store or transmit full credit card information.

3. How We Use Information

• To deliver and improve our photo restoration services.
• To process payments securely through Stripe’s PCI DSS-certified systems.
• To communicate updates, offers, or technical notices.
• To comply with legal obligations under Queensland and Commonwealth law.

4. Storage and Security

Your data is stored securely using encrypted systems and limited-access infrastructure. MagicPix.ai complies with PCI DSS SAQ-A standards and ensures all payment operations are handled through Stripe’s secure servers.

5. Image Handling

Images uploaded for restoration are used solely for processing and temporary storage. They may be deleted automatically after completion of your download unless you have granted consent for retention (for example, for account history or gallery display).

6. Sharing of Information

We do not sell or rent personal data. Limited information may be shared with trusted partners or hosting providers solely for service delivery and under strict confidentiality agreements. Stripe acts as our payment processor and maintains PCI Level-1 certification.

7. Your Rights

You may request access to, correction of, or deletion of your personal information. Requests can be made via hello@magicpix.ai. Proof of identity may be required.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.

9. Contact

If you have any questions or complaints regarding privacy, please contact our Privacy Officer at hello@magicpix.ai.